Privacy Policy for L'Artisan Valley Baking Company

Effective Date: October 30, 2024

Introduction

L'Artisan Valley Baking Company ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (lartisanvbc.com) or interact with our services.  

Types of Information Collected

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.  

  • Order Information: Items ordered, delivery address, billing information.

  • Website Usage Data: IP address, browser type, operating system, pages visited, referring website, date and time of visit.

Method of Information Collection

We collect information through the following methods:

  • Voluntary Submission: When you place an order, create an account, subscribe to our newsletter, or contact us.

  • Website Cookies and Technologies: We use cookies and similar technologies to track website activity and improve your browsing experience.

Purpose of Data Collection

We collect personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.

  • Communication: To send you newsletters, marketing emails, and other promotional materials (with your consent).  

  • Website Improvement: To analyze website traffic, identify trends, and enhance user experience.

  • Account Management: To manage your account and provide personalized services.

Data Security Measures

We implement a variety of security measures to protect your personal information, including:

  • Data Encryption: Sensitive data is encrypted during transmission and storage.

  • Access Control: We restrict access to personal information to authorized personnel only.

Data Sharing

We may share your personal information with the following third parties:

  • Service Providers: We may share information with third-party service providers who assist us with payment processing, shipping, email marketing, and website analytics. These providers are contractually obligated to protect your information.

  • Legal Compliance: We may disclose information when required by law or to comply with legal processes.  

  • We do not sell your personal information to third parties.

SMS Communication

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared.

User Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request correction of any inaccurate or incomplete information.  

  • Deletion: You can request deletion of your personal information, subject to certain exceptions.

  • Objection: You can object to the processing of your personal information.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:  

L'Artisan Valley Baking Company 

31130 Plantation Drive, Thousand Palms, CA 92276

(760) 343-2888 

fred@lartisanvbc.com

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.